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All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
* Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.Shipment to P.O. boxes or APO/FPO Addresses.Joe Finn Collection ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Joe Finn Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Joe Finn Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside the U.S.
As of March 15, 2020 until further notice...
DUE TO COVID-19, WE ARE NOT ACCEPTING RETURNS OR EXCHANGES AT THIS TIME.
If your products were damaged during shipment, please contact us with images of your damaged product(s) at firstname.lastname@example.org. We will immediately address the issue with a replacement. Please do not attempt to return your damaged items.
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or replacement.